Our contact details

Name: Peter Lewin
Phone Number: 07803361432
E-mail: contact@ez-commercesolutions.co.uk

The type of personal information we collect We currently collect and process the following information:
⦁ Personal identifiers, contacts and characteristics (for example, name and contact details)
⦁ General informative content regarding your reason for contact when using the 'contact us' form located on page https://www.ez-commercesolutions.co.uk/contact.html

How we get the personal information and why we have it Most of the personal information we process is provided to us directly by you for one of the following reasons:
⦁ General business function
⦁ Replying to people who have contacted us using the 'Contact us' form on page https://www.ez-commercesolutions.co.uk/contact.html
[If applicable] We also receive personal information indirectly, from the following sources in the following scenarios:
⦁ Social media websites e.g Facebook, Instagram, Twitter through Market Research & for Marketing

We use the information that you have given us in order to respond to people that have contacted us and for general business function. We may share this information with associates within eZ-Commerce solutions. Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting contact@ez-commercesolutions.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.

How we store your personal information Your information is securely stored on servers based in London using through https://krystal.uk/ We keep Full name and message contents for 6 months. We will then dispose your information by removing any stored details from our database.



Your data protection rights

Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at contact@ez-commercesolutions.co.uk, 07803361432, if you wish to make a request.

How to complain If you have any concerns about our use of your personal information, you can make a complaint to us at contact@ez-commercesolutions.co.uk, 07803361432. You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk